What we do
Refrigerator Maintenance and Condenser Cleaning
The one visit that prevents more calls than any other, and the cheapest thing on this list.
What this work is
A refrigerator rejects heat through a coil, and on a built-in it breathes through a single grille above the doors. When that path is matted over, the compressor runs continuously, the cabinet drifts warm, and everything downstream of it works harder than it was built to. A great many of the calls on this site are avoidable, and this is the visit that avoids them. It is also the moment to check the door seals and clear the drain while the panels are already off.
How the visit goes
In order. Each step exists to avoid paying for the one after it.
Clear the condenser and the grille properly, which on a built-in is the whole air supply.
Check clearances, because a unit pushed tight against a wall cannot be cleaned into working.
Test the door seals all the way round and level the appliance if it is not.
Clear the defrost drain before it blocks rather than after it floods.
Note the model number and what the appliance is, so the next visit starts further along.
Tell us this when you book
- When the coils were last cleared
- Whether the unit is built-in or freestanding
- Whether it stands in a garage or unconditioned space
- Whether anything has changed about how it runs
Problems this answers
Refrigerator Running Constantly
The compressor never cycles off, and the cabinet may still be holding temperature.
Refrigerator Not Cooling
The compartment is warm but the appliance still has power and still makes noise.
Frost Building Up in the Refrigerator
Ice on the back wall, around the door, or over the whole freezer — and each location means something different.
Refrigerator Door Not Sealing
A gap of a few millimetres is enough to frost an evaporator and run a compressor continuously.
Where it comes up most
Questions
How often should a built-in be serviced?
Is this worth doing on a freestanding unit?
Back to your everyday
Let’s get your refrigerator working again.
Three short steps online, or one call. Tell us what you are seeing and pick a window that works.
Not a refrigerator? Each of these is its own appliance, and has a site of its own.
- Freezerstandalone upright freezers
- Ice makerstandalone and undercounter ice machines
- Wine coolerwine cabinets