What we do
Refrigerator Control Board and Sensor Repair
A refrigerator cools to what it believes the temperature is, and a sensor reading wrong is obeyed perfectly.
What this work is
Controls fail in two ways that look different from the outside. A sensor reading colder than reality tells the control there is nothing to do, and every other part of the system behaves correctly while the food gets warm. A control board or a display failing takes the interface with it, and the appliance may keep cooling perfectly. Which of the two it is decides how urgent the visit is, so it is worth saying on the phone whether the cabinet is still cold.
How the visit goes
In order. Each step exists to avoid paying for the one after it.
Establish first whether cooling is affected, because a dead panel on a cold appliance is a much smaller job.
Clear the free causes: control lock, sabbath and demonstration modes, and a latched state that a power-off clears.
Measure the sensors rather than trusting what the display reports about them.
Price the board against the model before ordering — on built-in units the part is most of the cost.
Tell us this when you book
- Whether the appliance is still cooling
- Whether the display is blank, frozen or partly working
- The exact characters of any code
- Whether there was a power cut
Problems this answers
Refrigerator Control Panel Not Responding
Buttons do nothing, the display is blank or frozen, or settings will not hold.
Refrigerator Showing an Error Code
A code narrows the search, but only the manufacturer's own table gives it meaning.
Refrigerator Freezing Food
Lettuce frozen solid and milk with ice in it, in a compartment that is not supposed to freeze.
Refrigerator Not Cooling
The compartment is warm but the appliance still has power and still makes noise.
Where it comes up most
Questions
The display is dead but the fridge is cold. Is that urgent?
Will a reset fix it?
Back to your everyday
Let’s get your refrigerator working again.
Three short steps online, or one call. Tell us what you are seeing and pick a window that works.
Not a refrigerator? Each of these is its own appliance, and has a site of its own.
- Freezerstandalone upright freezers
- Ice makerstandalone and undercounter ice machines
- Wine coolerwine cabinets